the oldest anime & gaming store

on Washington's olympic Peninsula

 

STore Policies

Code of Conduct

PUT FUN FIRST - Competition is a part of our games, but win or lose, we keep it friendly, respectful, and fun.

WELCOME EVERYONE - Our community includes a range of diverse people. No matter who sits down at the table with us, we make them feel welcome.

KEEP IT CLEAN - We’re all caretakers of the game experience, and that includes the spaces we play in. Each of us should help maintain a clean and safe environment for all. Offensive imagery and language, including scandalous, hateful, or demeaning content, is not allowed.

OBEY THE RULES - We follow all event and store rules in order to create an experience everyone can enjoy. 


Exchanges
   
 No refunds
     Anime Kat will exchange or repair your purchased item as long as it meets the following guidelines:
     • All exchanges require original receipt.
     • All exchanges must occur within 7 days of purchase.
     • New products can only be exchanged if unopened, wrapped, sealed, all stickers in place, in original condition, etc.
     • Used movies, games, and game systems are repaired or replaced with the same title before a return for credit is accepted.


     No Exchanges for:
     • Used books
     • Collectible card game singles
     • Defective new products are the responsibility of the manufacturer. Anime Kat will only accept exchanges on defective new products at our discretion.

Customers with accepted exchanges can use the credit on the same day or apply it to a future purchase.
We reserve the right to change policy at anytime.


Special Orders, Preorders, Event Preregsitration
     • No extra charge for most special orders and preorders
     • Deposit required on special orders over $50
     • Full payment required for preorders
     • Items without deposit held for 30 days
     • Items with deposit or paid in full held for 90 days
     • Event preregistration guarantees a spot until the start of the event
     • If you are unable to attend the event you preregistered for, you may pick up your event items when applicable at a later time (prerelease kits, boosters packs, league supplies, etc)
     • If you are absent from an event you preregistered for you forfeit any prize support


Payment Options
     • In store, we accept cash, traveler’s check, Visa, MasterCard, Discover, American Express, store credit, and Anime Kat gift certificates

     • Online, we accept PayPal, Visa, MasterCard, and American Express
     • We do not accept checks
     • Store credit can be used for any purchase, preorder, special order, or preregistration unless excluded

     • Store credit cannot be combined with any promotions or coupons
     • We offer a layaway service